Fraud protection and refunds

Can a user spend minutes and then get a refund?

Anyone can request a refund, but not everyone gets one. Our team reviews every case. If the minutes were spent deliberately and the service was provided, we dispute and decline the request. We protect both the platform and our models.

Does Flirtify protect against scammers?

Yes. The platform has anti-fraud systems that we keep improving, and most scammers get blocked. Still, not every fraudster can be detected automatically.

Three common warning signs

1. The user offers to move money through you, for example via crypto, for a percentage.
2. A brand-new user sends suspiciously expensive gifts in the first minutes. This is often a way to gain trust before a scam.
3. The user asks for your contacts and promises to pay you another way. This breaks the rules and puts you at risk.

What to do

• Don't agree to suspicious transfers or offers.
• Report the user right away: tap the flag and choose Scam / Fraud. Do it even if you only suspect fraud.
• If you notice an unclear charge or a hold on your balance, write to support.